We expect, for the near future, that an update from TNA, unless something changes in the situation in Houston, will look very similar now week to week. So we will provide updates from this point as the need dictates.
For now, and looking forward, our production capacity is complete with all areas of the plant able to fulfill all customer expectations. Emergency services (Callouts and expedites) are operating smoothly. Office operations continues with a hybrid approach with ½ of our staff working in the office and ½ of the staff working from home. We have seen no issues in the communications with the plant and will continue this format until we feel the safety of our employees is not at risk by bringing everyone back together under one roof. Our true focus continues to be maintaining the integrity of the operations, while assuring the safety and well-being of our employees and their families!
Please take care, stay safe and stay healthy!
The complete staff of Teadit North America is healthy and safe. The last employee on quarantine was tested and the results were negative and they have returned to work.
As the plan to “Open Up America” comes further to light, Teadit North America will continue to be cautious with our plant environment and maintain the safety precautions that have protected us to this point. As we have stayed open through this, our procedures do not need to change and will not until we are confident that having everyone in the same proximity is safe for them. Based on the responses to our surveys and calls regarding our service levels, our ability to handle the workload has been acceptable and transparent and I'd like to thank you all for your feedback. Our goal is for you to see the same level of response, service and delivery throughout this pandemic as you saw previous to it.We are driven to support our customers and assist you in maintaining your customer service levels as well as our own. We will honor your wishes as they pertain to site visits but maintain communications via phones, emails and texts. As you need us present, we will be there.
Please take care, stay safe and stay healthy!
All Operations for Teadit North America remain at normal capacity with no operational effects from the virus. At this point, we have one employee on quarantine waiting for results from a test, but there was no direct interactions between him and others in the plant. The body temperature scans are permanent at the entrances, and we are continuing our requirements for masks to be used in the plant, regardless of it being an employee or a visitor. All people entering must sanitize their hands upon entrance and additional sanitizer spray bottles are next to work stations. We remain ever vigilant to new opportunities to further protect our employees and their families.
We will continue our efforts in communicating any changes
that may occur due to Covid 19. We want to thank you for your
continued support and business and for the kind wishes and comments that have
been extended to our Teadit family. Please take care, stay safe and stay healthy!
The report for the Teadit North America Operation and the
people supporting the company continues to echo the previous updates in as much
as:
As we move further into this extraordinary period in history, we are continuing to find more ways to secure our team from the infiltration of this virus, making every possible effort to protect them, their families and our abilities to supply you product. Along with the continued 100% body temp scans that have been in place for the last 4 weeks, We have 100% utilization of masks by all personnel in the plant. Extreme measures for cleaning and hygiene are critical with our distribution of Spray Hand Sanitizers to work stations and continuous Janitorial services in place during working hours. We are not allowing visitors to the plant. All truck drivers and delivery people needing access to our facility and our people are required to submit to the Body Temp Scans, wear masks and either wear gloves or apply spray hand sanitizing disinfectant prior to taking a step into the plant. We have seen a very strong acceptance and appreciation of our safety measures put in place and I want to thank all of those working with our team for adhering to these safety measures. We want our people to be safe and you to be confident that Teadit is doing everything we can to protect your access to essential products needed.
With all of these procedures quickly becoming the “New Normal” and the potential that this pandemic may threaten us for a much longer period of time, we all must challenge ourselves to strategize as to how this becomes viable long term. We must work to further distance or isolate departments and individuals within those departments.Teadit will do its part, and has, with isolated entrances, scheduled employee arrivals, separated activity schedules in the movement of products from Warehouse to Production, and Isolated/protected shifts. We are preparing the operation to make this “New Normal” our standard. Our phone answering will continue with 24 hour coverage as in the past with only a slight adjustment having our receptionist directly responding from 8 a.m. to 5 p.m. Central time and the automated service taking on the remainder of the coverage.
As always, we will continue to update you as the situation
surrounding COVID-19 develops further. We wish you only the best of
Health and Safety as we all do our part to “Flatten The Curve”!!
With mandates in different states for people to “Shelter in Home” or “Shelter in Place” it was very clear that we needed to understand, not just what the mandate was but also, what was defined as an “Essential Critical Infrastructure” dictating the need to remain open for this type of business.
The link below from the Cybersecurity and Infrastructure
Security Agency (CISA) provides definitions from a Federal level that confirm Teadit,
along with most of our Distribution and OEM Partners, to meet this definition
of “Essential Critical Infrastructure” which will allow us to remain open if a
“Shelter in Home/Place” mandate was put forth for our area.
https://www.cisa.gov/publication/guidance-essential-critical-infrastructure-workforce
Our first concern is to protect our employees and their families, then to acknowledge that our products and services that we provide are critical to many industries that are not able to shut down at all during these trying times. With this recognition, Teadit is deeply committed to supporting our End User, OEM and Distribution Partners in maintaining safe, efficient, and environmentally effective operations.
As stated, should the order come down to “Shelter at Home/Place”, Teadit North America will maintain our ability to provide all the products that you have grown accustomed to receiving from us. We will maintain our ability to provide all the technical support that you have grown accustomed to receiving from us. We will maintain our ability to accept, manufacture and ship emergency orders as needed by you. Our Team will stand ready to continue to provide what is needed and deliver when it is needed.
Our contact program will remain the same with Inside Sales and Engineering handling all the inbound calls remote to the plant while our Operations and Production Teams operate within the plant under very closely monitored settings, providing them a safe and secure workplace. While continuing to monitor the body temperature of all people that enter the plant, we have increased the resources needed to provide a clean environment with additional cleaning agents and disinfectants available at workstations, as well as additional janitorial support throughout the day. Social Distancing continues to be a focus and is followed by all Teams. We were fortunate to put many of these safeguards in place prior to much of the buildup and have the operations running relatively smoothly despite the additional steps needed in the day to day activities.
We will continue to monitor the situation as it revolves around Covid-19 and hope to see the “Flattening of the Curve” that we are all desperately looking for. As this is a very fluid situation, we will report back any changes to our programs that are needed. If questions remain, please feel free to contact us via email at customercare@teadit.com.
We thank you for patience, you concern and your
business. We wish the best for all of
you out there and pray that you stay safe and healthy!!!
Sales: Phone (281) 476-3900 - Fax (281) 476-3999 – TOLL FREE: 800-999-0198
E-mail: sales@teadit.com